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MyFoodApp Order

Digital ordering that feels crafted for every restaurant guest.

MyFoodApp Order is a white-label SaaS platform that empowers UK restaurants with branded storefronts, real-time delivery intelligence, and a comprehensive admin cockpit. It streamlines the entire journey—from menu discovery and checkout to fulfilment, communication, and feedback.

Customer experience

A refined journey for browsing, personalisation, and checkout.

Every screen balances hospitality with conversion, ensuring guests can order quickly while appreciating the brand story.

Menu & ordering

  • Category-based navigation with rich media, search, and filters
  • Dynamic modifiers supporting single or multi-select options with live price updates
  • Persistent shopping cart showing modifiers, quantities, and subtotals across sessions

Delivery & pickup

  • Delivery address autocomplete powered by Google Places with coordinate extraction
  • Schedule for later with a 30-minute minimum and up to seven days in advance
  • Delivery fee rules including distance tiers, free thresholds, and minimum order validation

Checkout & payments

  • Stripe-powered card payments with Apple Pay and Google Pay auto-enabled on compatible devices
  • Cash on delivery/pickup options with configurable instructions for staff
  • Driver tip presets, coupon redemption, and itemised order summaries

Operations & growth

Management tools designed for real restaurant teams.

Admins, support staff, and marketers work from a single source of truth across orders, customers, and campaigns.

Unified admin dashboard

Overviews, recent orders, trend charts, and quick actions keep managers informed and in control at a glance.

  • Top-level KPIs (orders, revenue, AOV, customers) with today vs. all-time views
  • Recent order feed with status, value, and customer insights
  • Shortcut tiles to manage menus, orders, tickets, and settings

Powerful menu management

Categories, products, modifiers, and groups are maintained with drag-and-drop ordering and bulk actions.

  • Category images, active toggles, and product counts for clarity
  • Product-level controls for media, pricing, modifier attachments, and popularity flags
  • Modifier groups with selection rules (min/max, required/optional) reused across dishes

Customer engagement

Centralised records for guests, orders, addresses, and marketing ensures consistent communication.

  • Customer directory with order count, total spend, and account status
  • Order history with reorder controls, reviews, and support ticket integration
  • Bulk email campaigns with targeting, messaging, and delivery status tracking

Operations & support

Order timelines, manual order creation, and built-in support tickets streamline service and aftercare.

  • Order detail views covering items, modifiers, fees, payment method, and courier assignment (future)
  • Filter, search, and export orders by status, customer, or date range
  • Support ticket inbox with categories, status changes, and email notifications on replies

Technical foundation

Modern architecture built for performance, security, and scale.

The platform leverages proven services and patterns to deliver fast experiences while protecting guest data and payment flows.

Frontend

  • Next.js 15 App Router with TypeScript and Tailwind CSS
  • Responsive React components tuned for mobile ordering flows
  • Ubuntu typography and modular UI ready for white-label customisation

Platform services

  • Firebase Firestore for multi-tenant data isolation
  • Firebase Authentication for secure customer accounts
  • Firebase Storage for media assets
  • Stripe Payment Intents for secure, PCI-compliant transactions

Location & delivery intelligence

  • Google Places API for address autocomplete and validation
  • Google Geocoding API for coordinates and saved addresses
  • Google Distance Matrix API for real-time delivery fee calculation

Communications

  • Transactional email service for order confirmations, updates, and review requests
  • Automated review prompts sent two hours after delivery with single-click response
  • Support ticket replies and notifications delivered via email

Implementation blueprint

From discovery to measurable results.

Request a tailored rollout plan

Discovery & configuration

Collaborative workshops to define order flows, menu architecture, delivery pricing, and branding. Tenant and restaurants are set up with white-label domains and SMTP configuration.

Menu & fulfilment mapping

Menu categories, modifiers, and product media are imported while distance pricing, coupons, and scheduling rules are configured per location.

Operational enablement

Staff onboarding covers dashboard workflows, manual order entry, support handling, and reporting. Customer communications and review templates are tailored.

Launch & optimisation

Soft launch with internal test orders, followed by full rollout with live dashboards, feedback loops, and iterative improvements to campaigns and delivery settings.

Let's craft your ordering experience.

Share your menus, delivery operations, and growth targets. We will configure MyFoodApp Order to reflect your brand and service DNA.

Book a discovery callPrefer email? hello@myfoodapp.uk